Privacy Policy
Last updated: 28 Dec 2025
seravia.us (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products. By using our website, you agree to the terms of this policy.
1. Information We Collect
We may collect the following information from you:
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Personal Information: Name, email address, phone number, billing and shipping addresses, payment details.
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Account Information: Login credentials, order history, preferences.
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Website Usage Data: IP address, browser type, pages visited, time spent, and other analytics collected via cookies and tracking tools.
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Provide customer support and respond to inquiries
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Improve our website, products, and services
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Send promotional emails, newsletters, or special offers (you may opt-out at any time)
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Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share information with:
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Service providers: Payment processors, shipping companies, IT services, and email platforms for order processing and delivery
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Legal authorities: If required by law or to protect our rights, safety, or property
4. Cookies & Tracking
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We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve services.
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You can disable cookies in your browser settings, but some features may not function properly.
5. Data Security
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We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, or disclosure.
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No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
6. Third-Party Links
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Our website may contain links to third-party websites. seravia.us is not responsible for the privacy practices or content of these external sites.
7. Children’s Privacy
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Our website is not intended for children under 13.
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We do not knowingly collect personal information from children under 13.
8. Your Rights
Depending on your location, you may have rights to:
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Access, correct, or delete your personal information
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Opt-out of marketing communications
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Request restrictions on data processing
To exercise these rights, contact us at hello@seravia.com.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.
10. Contact Information
For questions or concerns about your privacy, please contact us:
Email: hello@seravia.com
Website: seravia.us
